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Shipping
Most orders with in-stock items ship within 1-3 business days of your purchase. Please contact us and we will do our best to ship the order the same day.

We ship packages by FedEx, USPS. International orders ship via USPS.

For express shipment, please contact our customer service cs@softnsafe.com, extra shipping cost may apply.
 
Returning
If for any reason you are not satisfied with the quality of the mats, you may return unused mats within 15 days of purchase for a refund. However mats that have been used in any way are not returnable.

Mats that have been used in any way are not returnable.

Laying the mats on the ground only once will be considered a used mat - as lint and dust is easily adhered to the bottom of the mats.

Original shipping and handling costs are not refundable for retuns. Customers are responsible for the return shipping cost as well.

Please contact us with your order number and we will provide you with a RMA number. It will be best to ship to us with a shipping service that provides tracking, because we are not responsible for any lost packages.

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